FAQ

A: We focus on high-performance motorcycle components including Brembo braking systems (discs, pads in various formulations), D.I.D drive chains, BMC air filters, premium motorcycle batteries (Aliant Lithium, Dynavolt, BS), and complete chain & sprocket kits. Our selection is curated by riders for serious enthusiasts and competitive racers.

A: We carry the full Brembo performance range – from Carbon Road pads to Sintered Race compounds. Our Sacramento-based team understands the subtle differences between each formulation and can help you select the perfect pad for your riding style, whether you’re tracking your bike or pushing limits on canyon roads.

A: We stock the complete D.I.D lineup (520, 525, and 530 pitch chains) and our product descriptions include detailed specifications. When in doubt, email our rider-support team with your bike’s make/model and we’ll recommend the optimal chain and sprocket combination for your setup.

A: All orders are processed within 1-2 business days by our rider-staffed warehouse team. For fastest service, order in-stock Brembo, D.I.D or BMC items by 12PM PST for potential same-day dispatch.

A: We offer two worldwide shipping methods (excluding some Asian/remote regions):

• Standard Shipping ($12.95 flat rate): DHL/FedEx delivery in 10-15 business days after dispatch – ideal for time-sensitive orders like race prep components
• Free Shipping (orders over $50): EMS delivery in 15-25 business days – perfect for larger orders of filters, sprocket kits, or multiple accessories

A: While we dispatch promptly, customs processing in your country can sometimes add delays. All delivery estimates begin when your package leaves our Sacramento warehouse. We recommend checking your local import regulations as some performance parts may require special clearance.

A: Absolutely! Email [email protected] before ordering and our rider-support team will arrange expedited shipping options. We understand race schedules don’t wait.

A: We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, convenient checkout. All transactions are processed through encrypted payment gateways.

A: Completely. We never store raw credit card data and use PCI-compliant payment processors. For added security, consider PayPal checkout which keeps your financial details private.

A: Yes! Racing teams and shops can email us to set up wholesale accounts with volume pricing on Brembo, D.I.D, and BMC products. Include your business details and expected order volume.

A: We offer 15-day returns from delivery date for unused items in original packaging. Simply contact our team to initiate the process – we stand behind every performance product we ship, whether it’s Aliant Lithium batteries or EBC brake pads.

A: Racing compounds are designed for maximum performance, not longevity. However, if you believe you received defective items, contact us immediately with photos and usage details. We’ll work directly with Brembo to evaluate potential manufacturing issues.

A: First, verify you ordered the correct pitch/spec for your model. If it was our recommendation error, we’ll cover return shipping for an exchange. For rider-ordered incorrect parts, standard return policies apply but we’ll help identify the right components for your setup.

A: For optimal performance with our Brembo Sintered pads (Road or Race): After installation, perform 8-10 moderate stops from 60mph to 30mph without coming to complete stops. Then 5 harder stops from higher speeds. Allow cooling between sequences. Avoid extreme braking for first 100 miles.

A: Our premium D.I.D chains benefit from regular cleaning with motorcycle-specific chain cleaners (never kerosene) and lubrication every 300-500 miles. Proper tension (consult your manual) significantly extends sprocket life. Consider our chain/sprocket kits for matched component longevity.

A: Yes, with proper precautions. Lithium batteries require different charging parameters than lead-acid – use only compatible chargers. Ensure your bike’s charging system outputs between 13-15V. Our team can provide model-specific installation tips if needed.